Payment Policy

Welcome to Towanto Business Private Limited! We're thrilled to have you here. To ensure a smooth buying experience for all our customers, we've outlined our payment policy below:

1. Accepted Payment Methods:

We accept payments via credit/debit cards (Visa, MasterCard, American Express, Discover) , PayPal, and other secure payment gateways.

We also offer alternative payment methods like bank transfers or cash on delivery (COD). Please check availability during checkout.

2. Currency:

All transactions are processed in [INR], unless otherwise specified.

3. Security:

Your payment information is secure with us. We utilize industry-standard encryption protocols to safeguard your sensitive data during transmission.

4. Order Verification:

To prevent fraudulent transactions and protect our customers, we may require additional verification for certain orders. This could include providing proof of identity, address verification, or confirmation of payment method.

5. Order Confirmation:

Once you have selected your preferred payment and proceeded accordingly. you will receive an order confirmation email containing details of your purchase. Please review this information carefully and contact us immediately if you notice any discrepancies. 

6. Payment Authorization:

By placing an order on our website, you authorize us to charge the total order amount (applicable as per order and items) to the payment method provided at checkout.

7. Billing Errors:

In the event of a billing error or unauthorized transaction, please notify us immediately. We will investigate the issue and take appropriate action to resolve it as quickly as possible.

8. Payment Disputes:

If you believe there has been an error in processing your payment or if you wish to dispute a charge, please contact our customer support team within 1 business day of the transaction date. We will work with you to investigate and resolve the issue promptly.

9. Refunds and Returns:

Our refund and return policy are outlined separately. Please refer to our [Refund and Return Policy] for detailed information on eligibility, process, and timelines.

10. Policy Updates:

We reserve the right to update or modify this payment policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

If you have any questions or concerns regarding our payment policy, please don't hesitate to contact us. Thank you for choosing Towanto Business Private Limited Happy shopping!