Privacy Policy
Information We Collect
Personal Information: We collect your Firm Name, Proprietor Name, Email, Phone Number, and Address when you register or place orders.
Usage Data: We collect device information, app usage analytics to improve our services.
Order Information: We collect billing/shipping addresses, order history, and payment details for order processing.
How We Use Your Information
- Account Management: Create and manage your account securely
- Order Fulfillment: Process orders, coordinate delivery, and provide shipment updates
- Customer Support: Respond to inquiries and provide assistance
- Marketing: Send promotional offers and product updates (with your consent)
- Service Improvement: Analyze usage patterns to enhance user experience
Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Payment processors, delivery partners, and customer support services
- Business Partners: Seed suppliers (Advanta, Nunhems) and logistics companies to fulfill orders
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: For specific purposes you approve
Data Security
- SSL encryption for data transmission
- Secure servers with access controls
- Regular security audits and updates
- Employee training on data protection
Your Rights
- Access & Update: View and correct your personal information anytime
- Marketing Opt-Out: Unsubscribe from promotional communications
- Account Deletion: Request removal of your account and data
- Location Control: Manage location services through device settings
Data Retention
We keep your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When no longer needed, we securely delete your data.
Children's Privacy
Towanto is not intended for children under 13. We do not knowingly collect information from children under 13.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with an updated date. For significant changes, we'll notify you via email or app notification.
Third-Party Services
Our app may link to external websites or services. This Privacy Policy doesn't cover those third-party services. Please review their privacy policies separately.
Contact Us
Email: [email protected]
By using Towanto, you agree to this Privacy Policy. We're committed to protecting your privacy and being transparent about our data practices.